Friday, June 20, 2014

GRPI


GRPI Pyramid

Robin, Plovnick, and Fry, Task-Oriented Project Development






Source: http://www.create-learning.com/docs/GRPI/GRPI-TeamDevelopment.pdf

What Is GRPI?

GRPI is used to ensure practitioners gauge the factors critical to team development in a structured way – and act on these factors throughout the project. Teams and organizations can be viewed through GRPI based on four fundamental dimensions:
  • Goals: Are the mission and goals of the team clear and accepted by all members? Are they in tune with the team’s environment?
  • Roles and responsibilities: Are the roles and responsibilities clearly described and understood? Do the defined roles fully support the team goals?
  • Process and procedures: Are there processes and procedures operating in the group (such as problem-solving methods, communication procedures, decision-making processes, etc.) that are 1) understood and acceptable and 2) supportive to the group’s goals and roles?
  • Interpersonal relationships: Are the relationships among team members healthy and supportive of good team work? Is there an appropriate level of trust, openness and acceptance in the group? The I of GRPI is a function of the GR and P. In order to achieve the I, there are two important items to keep in mind: 1) effective communication and 2) conflict avoidance and resolution.

Source: http://www.isixsigma.com/implementation/teams/grabbing-hold-of-the-grpi-model/


The GRPI model was first introduced by Richard Beckhard (1972) and highlights the different
aspects of team cooperation by identify goals, clarifying roles, responsibilities and processes and
the interpersonal relationships of team members.
Source: http://www.systemic-excellence-group.com/sites/default/files/raue_tang_weiland_wenzlik_2013_the_grpi_model_an_approach_for_team_development.pdf




During his work as a organisational development and transformation consultant, Noel Tichy
analysed team conflicts based on the GRPI framework, underlining the cascading character (cp.
Pritchett, Tichy, & Cohen, 1998; Tichy, 2002). He observed a ratio of 80:20 per cent of conflicts
accumulating at each level:

• 80% of conflicts in teams are attributed to unclear goals.
• From the remaining 20%, 80% are assigned to unclear roles.
• From the remainder there is again 80% to be found in the field of unclear processes.
• Finally, only 1% of the conflicts in teams can be attributed to interpersonal relationships.
Ambiguity at one level has an impact on the ensuing levels and problems at a lower level are often
symptoms of conflicts at a higher level.

• If goals are not clear, uncertainties in the individual roles will arise.
• If roles are unclear, this will result in cumulative conflict within the processes.
• If processes are unclear, accumulated conflicts at higher levels will appear at people level.
Therefore, it is crucial to establish absolute clarity at each level and to put in place a foundation of
shared commitment by installing ownership of and commitment to those goals across the team
and by identifying and addressing any issues which restrict the team from reaching their goals.
Source: http://www.systemic-excellence-group.com/sites/default/files/raue_tang_weiland_wenzlik_2013_the_grpi_model_an_approach_for_team_development.pdf

Thursday, June 12, 2014

Futsal, basketball and ... padded parkour? Sounds like a strange three-sport athlete, and a perfect model for kids.

From: http://www.nytimes.com/2014/06/11/opinion/sports-should-be-childs-play.html


We should urge kids to avoid hyperspecialization and instead sample a variety of sports through at least age 12.
Nearly a third of youth athletes in a three-year longitudinal study led by Neeru Jayanthi, director of primary care sports medicine at Loyola University in Chicago, were highly specialized — they had quit multiple sports in order to focus on one for more than eight months a year — and another third weren’t far behind. Even controlling for age and the total number of weekly hours in sports, kids in the study who were highly specialized had a 36 percent increased risk of suffering a serious overuse injury. Dr. Jayanthi saw kids with stress fractures in their backs, arms or legs; damage to elbow ligaments; and cracks in the cartilage in their joints.

In the Loyola study, sport diversification had a protective effect. But in case health risks alone aren’t reason enough for parents to ignore the siren call of specialization, diversification also provides performance benefits.

Kids who play multiple “attacking” sports, like basketball or field hockey, transfer learned motor and anticipatory skills — the unconscious ability to read bodies and game situations — to other sports. They take less time to master the sport they ultimately choose.

A Swedish study of sub-elite and elite tennis players — including five who ranked among the top 15 in the world — found that those who topped out at as sub-elites dropped all other sports by age 11. Eventual elites developed in a “harmonious club environment without greater demands for success,” and played multiple sports until age 14.

USA Hockey (which has barred checking in youth games) recently invited adults to play on a 310-by-130-foot ice rink to show them what it’s like for an 8-year-old to play on a regulation rink. The grown-ups’ assessments: “too much time between the action”; “it’s hard to communicate because everyone is spread out so far”; “you end up spending a lot of time in open space.”

Tuesday, June 10, 2014

Google Tips

Google Keep
ALAN HENRY on LIFEHACKER explains the difference between Google Keep (screwdriver) and Evernote (cordless drill)

Kristin Burnham posted 10 Great Google Apps Tips and I found a few to be useful:

Mute email conversations
"Mute conversations" is a feature that prevents email threads from reappearing in your inbox.


Add events to your calendar from Gmail
If you use Gmail to make plans or schedule meetings, you can quickly add them to your Google Calendar.

Enable text (SMS) appointment reminders
Plug in your details -- such as phone number and wireless carrier -- and Google will text you a reminder before your meeting.

Difference between man and machine?


I think, the only difference between man and machine is that machine is quiet when well-lubricated. - Eugene Goostman

Read more: http://www.nydailynews.com/opinion/humanity-good-run-article-1.1823072#ixzz34FDnMrDU

http://www.princetonai.com/bot/

Friday, May 2, 2014

What is search? SEO vs SEM

Long conversions on what search means when people talk about search can lead to missed opportunity (waste in lean speak) if the folks have different definitions of search.

What?  Don't think this happens?  Just start with asking what SEO, Search Engine Optimization, and SEM, Search Engine Marketing, means to the next person, but be warned, it may be a long conversation if you haven't agreed on the definitions. Generally (defined as a Google search for SEO vs SEM), most sites in the field of search have agreed that SEO is the activities an organization performs on its' web presence to enhance the ranking on one or more search engine. SEM tends to be a bit more contentious about the 'real' definition and a reference to 'paid search' is usually present with the debate about if not paid activities should be included in the definition.

My favorite definitions are:
SEO=Organic Search Efforts
SEM=Paid Search Efforts

Using Google as an example, if you have paid for an ad or keyword, you have used SEM; if you have adjusted content, meta data, or links, you have used SEO.

Why is this important?

~500 algorithm changes every year by Google (Source: Google post, Search Engine Watch, Moz)
SEO is big (Search Engine Journal, Positionly)
SEM is big $18.4B in 2013 (IAB)

How much are you spending for #1?  How much is #1 worth? (Previous Post, Marketing Ninja's research).

Time to gear up for change (or is it change of the change?).

Monday, April 28, 2014

Customer Loyalty – What is it? How Can You Measure and Manage It?



Loyalty Research Center has a good definition of customer loyalty on their website:


Loyalty can be defined as customers continuing to believe that one organization’s products/services offer remains their best option. It meets their value proposition whatever that may be. They take that offer whenever faced with that purchasing decision.
Moreover, loyalty means hanging in there even when there may be a problem because the organization has been good to them in the past and addresses issues when they arise. It means that they do not seek out competitors and, when approached by competitors, are not interested. It also means being willing to spend the time and effort to communicate with the organization so as to build on past successes and overcome any weaknesses.
In a nutshell, loyalty means a customer wants to do business with you and does.




Source: http://www.loyaltyresearch.com/insights/thought-perspectives/customer-loyalty-what-is-it-how-can-you-measure-and-manage-it/

Saturday, September 28, 2013

Pekin class size



"The new-student trend reflects the U.S. Census Bureau’s estimated 6.4-percent increase in the city’s population of children ages 5 and younger between 2010-12, the same increase recorded statewide over that span.

"In that same period, however, the bureau estimates Pekin’s overall population has dropped by about 10 percent since its last official census in 2010, to 34,084 residents.

"Despite the influx of students, the district has largely managed to stay within its target class size of 25 students for grades kindergarten through fourth. Link told the board only C.B. Smith Primary School’s first grade, with 25.7 students, exceeds that level."